If your urinal is not flushing, there could be several possible reasons for this. Here are some steps you can take to troubleshoot the issue:
- Check the water supply: Make sure that the water supply to the urinal is turned on and that the water is flowing. If there is no water, you may need to contact a plumber to fix the water supply.
- Check the flush valve: The flush valve is the mechanism that releases the water from the cistern or mains water to flush the urinal. It can be a mechanical valve or a electronic valve and if it is not working properly, it could be the cause of the problem. Check if the flush valve is clogged or damaged. You can clean it or replace it if necessary.
- Check the flush pipe: If the flush pipe is clogged, it could prevent the urinal from flushing. You can try using a plunger to clear the clog. If that doesn’t work, you may need to use a drain snake or call a plumber to remove the clog.
- Check the flushing mechanism: If the chain, button, timer or sensor that activates the flush mechanism is not working properly, you may need to replace it. Click on our product pages for information and videos on each of the devices.
If none of these solutions work, it’s best to call a plumber to fix the problem.